Dispute Resolution


CRD Car Research & Development GmbH & Co. KG is willing to take part in an alternative dispute resolution with the following consumer arbitration centre:


Straßburger Str. 8, 77694 Kehl

Phone.: +49 7851 79579 40

Fax: +49 7851 79579 41


Email: Mail@verbraucher-schlichter.de


The aforementioned consumer arbitration centre is a „General Consumer Arbitration Centre“ according to § 4 section 2 of the German consumer alternative dispute resolution law (VSBG). This information is provided to fulfil the legal obligation resulting from § 36 VSBG.


Consumer information according to regulation EU Nr. 524/2013 

The EU-Commission has created an internet platform for online-resolutions of disputes (so-called “OS-platform”). The OS-platform serves as a contact point for out-of-court dispute resolutions concerning contractual obligations, which result from online purchase contracts. You can find the OS-platform at the following link: https://ec.europa.eu/consumers/odr